Privacy Policy
Pharmdx Sdn Bhd (referred to as “Pharmdx” or “we” or “us” or “our”) is a member of Pharm-D Health Science Group of companies. We are committed to the protection of your personal data and your privacy. This Privacy Policy explains how we collect, store and handle your personal data in accordance with the Personal Data Protection Act 2010 (PDPA). We reserve the right to amend this Privacy Policy at any time without prior notice. We advise that you check this Privacy Policy on a regular basis at our website.
What is Personal Data?
Personal Data generally refers to information that can directly or indirectly identify you (“Personal Data”). This typically includes information such as your name, address, email address, and telephone number, data you had disclosed to us in account creation form but can also include other information such as IP address, shopping habits, information about health and beauty, information about your lifestyle or preferences such as your hobbies and interests. Information about health are called “special categories of Personal Data” that require special protection because of their sensitivity.
Consent
1. By providing your personal data to us or using our website, you are consenting to the terms and conditions of this Privacy Policy and the collection, use, access, transfer, storage, and processing of your personal data as described in this Privacy Policy. Failure to consent to the terms and conditions of this Privacy Policy will result in us being unable to process your application, request and/or provide you with the relevant product(s) or service(s).
Why do we collect your Personal Information?
2. If you use any of the services provided on our website, we may request you to provide your personal information that includes (but not limited to) your name, address, and details of how we contact you. This information is generally required to enable us to fulfil the service you requested effectively such as a purchase or an enquiry, and to notify you of promotions and announcements if you have previously provided your permission.
Who do we share your Personal Data with?
3. We will keep your personal data confidential, but you hereby consent and authorize us to disclose your personal data to relevant third parties such as the provider of the service, supplier of product or the freight forwarder in case of a purchase dispatch. We will not rent or sell your personal data to third parties.
4. We do not guarantee the security of personal data and/or other information that you provide on third party sites. We therefore have no responsibility or liability for the content, security arrangements (or lack thereof) and activities of these linked sites. These linked sites are only for your convenience, and you therefore access them at your own risk. We encourage you to read their privacy policies and terms and conditions before using these linked sites.
How do we protect your Personal Data?
5. Security information is very important to us, and we maintain administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access or disclosure with respect to business transactions being conducted through our website.
6. We will take reasonable measures to ensure that the personal data we collect, use, or disclose is accurate, complete, not misleading and up-to-date. We shall keep and process your data in a secure manner.
How long do we process your Personal Data?
7. We retain your personal information for the duration necessary to fulfill the legal requirements of data retention as stipulated by respective laws of Malaysia or to protect our interests.
What are your rights?
8. You are entitled to access your personal information by logging into your Pharmdx e-store account to amend or update your personal information. We reserve the right to verify the changes if deemed necessary.
How do I make enquiries about my Personal Data?
9. If you have concerns about your privacy while visiting our website, kindly contact us via support@pharmdx.com.my.
